
If you are not familiar with creating your own artwork, and to help you to quickly and easily create your own designs, we have created this quick guide to ensure your orders can be processed and printed as accurately and as quickly as possible.
Size
When creating your design(s), please remember that the most important thing is to ensure that your artwork is set up with equal proportions to the print you are ordering.
Please feel free to use a smaller scale where possible, such as half-size or quarter-size as this can help reduce the final size of the file.
For instance, a 5m × 1m design could be designed and saved like so:
Scale | Artwork Canvas Size |
100% (full size) | 5000mm × 1000mm |
50% (half size) | 2500mm × 500mm |
25% (quarter size) | 1250mm × 250mm |
10% | 500mm × 100mm |
To calculate the final width and height at a smaller scale, take your full-size measurement (for example 5000mm) and multiply it by your desired scale.
For example:
Scale | Fraction |
50% (half size) | 0.5 |
25% (quarter size) | 0.25 |
10% | 0.1 |
5000mm × 0.25 = 1250mm
Bleeds
Please supply your artwork with at least 3mm bleed (when scaled to full-size). This will ensure that your printed design can be hemmed and/or trimmed with no white edges showing.
Please make sure that any supplied bleed area is not overlapped by:
The above marks are often added when exporting to PDF, but they can be disabled.
If any of these marks are showing within your bleed area, we cannot guarantee that they won’t be visible when printed.
Crop marks
Whilst we like crop marks, they are not absolutely necessary. Where the artwork is within a larger artboard/canvas/page crop marks can be useful to ensure we get the positioning correct.
If you do provide crop marks on your artwork, please ensure they are outside of any bleed areas. This will allow us to use the bleed to its fullest. If crop marks are positioned within your bleed, we cannot guarantee that they won’t be visible on the finished item.
Keylines and trim lines
Please do not supply your artwork with keylines or trim lines as we cannot guarantee that they won’t be visible on the finished item.
The only exception to this is when ordering an item cut to shape.
Colour mode
Please supply your files as CMYK. Any artwork supplied in RGB will be converted to CMYK by our pre-press system and will more than likely give unsatisfactory results.
Trimming
Please ensure your artwork uses the correct proportions, is supplied with the required bleed and contains crop marks. This will then allow us to trim your designs accurately.
SAVING & EXPORTING YOUR ARTWORK
File Formats
We would like artwork to be supplied in PDF format, although we can also accept EPS, AI, TIFF and JPEG files.
Bleed & Crop Marks
Please make sure you include the specified bleed as well as any crop marks.
File Names
Please supply each design as a separate file or as a separate page within a pdf. Each artwork file should be named to include the final size of your artwork, as well as a brief description, and quantity:
For example:
3m x 1m Ice Cream Shop banner x 2.pdf
If you have scaled down the size of your artwork, please include this at the end of the filename:
3m x 1m Ice Cream Shop x 2 (quarter size).pdf
Export Resolution
All artwork should be exported at the highest resolution available to you, but we do like them to be at a minimum of 300dpi if supplying your artwork at 100%.
If you downscale your artwork (e.g. 10%, 25%, 50%), please be extremely careful that your images are not downsampled too. When we enlarge the provided artwork up to full size, the PPI/DPI (Pixels Per Inch/Dots Per Inch) will be affected so it is vital they are still at the highest resolution possible.
For example:
If you have designed your artwork at 25% of the final size, which when it is exported it is downsampled to 300 PPI, the PPI becomes 75 due to us having to ‘blow up’ the file by 400%,
For this reason, we recommend disabling image downsampling. Exceptions to this may be when the resultant file is excessively large in file size and high resolution is not of concern.
Always check it!
We strongly recommend that you open and check your exported print-ready file before sending it to us. We do not provide proofs, unless specifically requested, so it is unlikely that we will see any hidden issues in the supplied files. If you check your artwork files before uploading them to us, you will be able to quickly see any errors that have occurred and rectify them.
UPLOADING ARTWORK
You can send your artwork to us on an email (if under 20mb in size) or upload them via WeTransfer
ADDITIONAL NOTES
Pantone colours and colour matching
Please ensure all your artwork is saved as CMYK as we cannot guarantee Pantone Colour matching.
Overprint
Please do not set any text or objects to overprint. Unless specifically requested we will not proof your artwork before printing and overprinted objects can cause serious output issues and they may only be noticed by when the finished item is received.
Rich black
To achieve the richest, deepest black possible in your design, we recommend using CMYK values of 50%C, 50%M, 50%Y, 100%K. If 100%K alone is used, the richness of the black may not be satisfactory to you.



